Orange’s new On service in the spotlight at TEDGlobal

The next really big thing in mobile phones isn’t more technical fireworks but a new, honest reflection of how we actually communicate, according to Giles Corbett of Orange Vallee, the mobile operator’s centre for innovation and development.

15 July 2010

Seren wins Service Design contract with Telefonica O2 UK

Seren has this week been awarded a new partnership to provide Service Design and Customer Experience support to Telefonica O2 UK. Following a competitive pitch involving the UK’s leading Service Design agencies, Seren was awarded a contract to support O2’s new Customer...

29 June 2010

Seren's mobile design wins top MEX award

The Seren-designed service ON won the top award for Orange this month at the 2010 MEX Awards. The international competition recognises cutting edge mobile design and the best multi-platform experiences.

10 June 2010

Talking about service design

Justin Stach is a Senior Consultant at Seren.  In this article he aims to explain what he means when he refers to service design and why he feels it is an important enough discipline within design to be considered as a stand-alone practice.

11 March 2010

Seren is recruiting!

Due to the number of exciting projects we have coming up in 2010 and beyond, we are looking to grow the Seren family. We’re on the hunt for UE and Service Design Consultants, Interaction Designers and interns and have recently posted a number of advertisements online.

21 June 2010

Seren Reflects

We’ve said goodbye to 2009 and as we take our first steps into the new year, it’s a good time to reflect back on what’s we’re going to miss about the year gone and what we’re excited about for 2010.

13 January 2010

Seren helps Orange Vallee to create ON

On 8th December Orange Vallee revealed ON, a brand new service that enables people to stay closer to the people that they care about. Seren worked closely with Orange Vallee to create ON. It has been a big project and we are delighted that ON has now reached a point where it...

10 December 2009

Seren - Innovation Sponsor at MEX 2nd & 3rd December 2009

In December 2009, the MEX conference is taking place in London, and Seren will be there as Innovation Sponsor.

13 November 2009

Thinking inside the box for better business results

Chris Thomason is Managing Consultant at Seren, heading up the innovation practice. In this article Chris demonstrates how the right ideas can have a real and meaningful impact on the bottom line of any company. Finding the right ideas may not be easy, but the process...

12 November 2009

Marketing in the Noughties: your brand is your product

Catherine Lawford, Managing Director of Seren, a leading service design consultancy, considers how brands can survive and thrive in the internet age.

14 August 2009